The following story is about how one country responded to disappointing Doing Business scores to reform its rules and regulations for its own benefit. Would discontinuation of this instrument mean its non-availability to others?
The above image is for illustration and is of iStock.
How one country responded to disappointing Doing Business scores
On September 16, 2021, the World Bank discontinued the Doing Business (DB) report, one of its flagship diagnostic products. This action follows what the World Bank called “a series of reviews and audits of the report and its methodology.”
The DB report, published each year since 2004, was one of the World Bank’s most influential reports in recent years. Every autumn, people around the world would wait eagerly and, in some cases, with some trepidation, for its release. Over time, the reports increasingly attracted the attention of heads of governments who wanted to see their countries do well in the rankings.
When the DB report came out in 2015, the Indian government was disappointed. Soon after taking office in 2014, Prime Minister Modi announced his government’s intention to bring India’s ranking into the top 50 within a few years. Several reforms were carried out in the following months, which the Indian government hoped would put India on a trajectory of rapid annual improvements in the ranking. The 2015 report (officially called “Doing Business in 2016”, since the World Bank always gave the report a forward-looking title) indicated only a modest improvement in India’s rank, from 142 to 130.
The World Bank explained to the Indian government that while several reforms may have been enacted on paper, Indian businesses did not report feeling an impact on the ground. Some responded, “What reforms?”, while others heard about the reforms but had not seen improvement on the ground. The reforms could not be officially recognized until the private sector reported real improvements. The World Bank suggested that the government put in place feedback loops to provide real-time information from businesses on whether the reforms were being well implemented. The government, instead of whining further about the scores, started working on such feedback loops. For several regulatory reforms covered by the DB indicators, it started surveying businesses on whether they felt any reform impact on the ground.
From February 2016 to May 2017, the government carried out a series of business-to-government (B2G) feedback exercises and focus group discussions (FGDs) on how much the businesses were aware of the enacted reforms and their views on the quality of reform implementation. Nine B2G feedback exercises were carried out. Topics covered construction permits (three surveys each in Delhi and Mumbai), starting a business (two surveys), and trading across borders.
The exercises revealed several implementation gaps, some major and some minor. An example is construction permitting. A business survey carried out in Delhi in March 2016 revealed the following implementation issues: a) significant lack of agency coordination—architects still need to obtain approvals from up to 10 different agencies; b) some facilities for online payment were not properly implemented and certain fees were still paid manually; c) very low awareness of the online system among users; d) no way to track the status of an application; e) information lacking on documentary and other requirements. In other words, the reforms had not gone far enough to have impact on the ground.
This feedback exercise helped generate several recommendations to address the deficiencies. These were provided to the Municipal Corporation of Delhi (MCD), and most were acted upon. Follow-up feedback exercises in October 2016 and February 2017 validated these actions while generating additional recommendations for further improvement. A similar effort was made in Mumbai.
The impact of these efforts can be seen in the trends in India’s performance on the “Dealing with Construction Permits” indicator. In the Doing Business in 2016 report, India’s ranked 183 on this indicator. Thirty-three procedures were involved taking 191 days according to the indicators. Two years later, the number of days had come down to 144 with a modest improvement in the rank to 180. The more substantial improvements came the following year when the DB report published in October 2018 indicated a reduction in the number of procedures and days required to 18 and 95 respectively. Still a long way to go but enough to propel India’s ranking on this indicator to 52. While all this improvement cannot be attributed to the feedback exercises alone, it is possible to trace a substantial part of this improvement to actions taken as a result of these exercises.
The Indian government also recognized that the DB indicators did not cover many regulatory interfaces that created problems for businesses and that the indicator measures were based on conditions in just two cities, i.e., New Delhi and Mumbai. Thus, in parallel to its efforts on the DB front, the Indian government embarked on an ambitious regulatory reform program at the state-level covering all states and union territories in the country. A long list of regulatory reforms was identified covering several regulatory areas, and state governments were instructed to carry out the reforms. Called the Business Reforms Action Plan, the program started in 2015.
Progress was monitored through annual indicators that ranked states according to their performance on implementing the reforms. The first such indicators, published in 2015, did not take into account business feedback. However, seeing the usefulness of the feedback exercises carried out as part of the DB program, the government changed the state-level reform indicators in 2018 by making a substantial part of the indicator scores dependent on business feedback.
The powerful demonstration effect of such feedback exercises had touched individual state governments too. In 2018, four state governments, Chhattisgarh, Jharkhand, Orissa, and Rajasthan, expressed an interest in knowing why there was poor uptake of self-certification and third-party certification options provided in business inspection reforms carried out by these states. At their request, the World Bank carried out an independent feedback exercise that could help design corrective actions to improve uptake.
The Indian experience from 2016 onward is a good example of what the DB indicators can lead to if governments use them well. First, the government refocused its attention from reforms on paper to reforms on the ground. Second, it recognized the importance of consulting with the private sector, which knows best where the shoe pinched, and designed corrective actions based on the feedback. This iterative process helped improve reform implementation quality. Third, the government recognized that while the DB indicators were useful, they were not adequate to diagnose the myriad of regulatory issues that businesses all over India faced. Thus, the government embarked on a more comprehensive, state-level, reform program, and, inspired by the power of indicators, underpinned this program by a set of performance indicators. Finally, once the pioneering DB-related feedback exercises proved useful, they created a demonstration effect, first within the central government, which replicated such exercises for the state-level reform program, and then on individual state governments.
A new vision for the global trading system must encompass equitable access to the benefits of trade for all of society, and some nations have signalled support in this regard.
Reforms to trade policy could have a meaningful impact on domestic economic inequality if a range of concrete steps are taken.
The WTO, and trade policy and practice more generally, can be reframed to reflect the notion of economic justice, and the time to make this shift is now.
Divides and discrimination within countries along the lines of race, ethnicity, gender and Indigenous identity have resulted in longstanding social, economic and political challenges. The COVID-19 pandemic has further laid bare the stark inequalities among societal groups.
Yet resistance and restorative action have spread too. Social movements for racial justice in the United States have inspired similar initiatives in other countries. The #MeToo movement spotlighted sexual abuse and harassment and catalysed broader conversations about women’s participation in economic, social and political life. Meanwhile, some governments are coming to terms with their historical and current treatment of Indigenous peoples.
In this context, a new vision for the global trading system must encompass equitable access to the benefits of trade for all sections of society. This is an important aspect of building support for trade, as emerging research indicates that minority groups are often either negatively affected by trade shocks or do not have equitable access to the opportunities it provides.
Some countries have signalled support in this regard. For the first time, the US’s trade agenda includes the goal of racial equity. Canada, Chile and New Zealand signed a Global Trade and Gender Arrangement in August 2020. The relationship between trade and the rights of Indigenous peoples has been increasingly recognized in international economic agreements, including the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) and Canada-United States-Mexico Agreement (CUSMA).
Understanding the problem
The effect of trade on inequalities between countries is well covered in economic literature. Differential trade impacts within countries among different income groups, between small and large firms, and on labour is well studied and discussed.
The effects of trade on different societal groups within countries – whether based on race, ethnicity, nationality, Indigenous identity or gender – has received less attention. This may be because domestic policies are considered the most direct way to tackle these inequalities. However, trade constitutes 58% of global GDP and is an important aspect of economic empowerment. And, while domestic policies can help with inequities created by trade if properly designed, reforms to trade policy could also have a meaningful impact on domestic economic inequality if a range of concrete steps are taken.
Developing and implementing inclusive policy
Better policymaking begins with better data. Governments should understand the industries that underserved populations are most likely to own and work in or rely on for inputs and final products. For instance, in 2016, minority-owned businesses represented 19% of US firms, but only 12.8% of US manufacturing firms. Governments should examine tariff lines to determine if they are discriminatory against those sectors that have a disproportionate representation of minority businesses and workers.
Underrepresented groups must be actively invited to participate in developing trade policy and negotiating positions. The advantages of such engagement were apparent in the provisions for Indigenous peoples in Canada’s trade agreements, for instance. New Zealand has carved out exceptions in their agreements to respect commitments made to Māori.
Trade agreements can also improve labour standards and remove discrimination against minority, migrant and female workers through labour chapters. These should include commitments by advanced economies to support and build capacity for the implementation of the necessary domestic reforms by trading partners.
Technical assistance and capacity building efforts that often accompany trade agreements must take into account equity considerations. Organizations should actively measure impacts of their initiatives on women and minority groups.
Inclusive trade in practice
Businesses also have an important role to play in enabling inclusive trade. Many have stepped up to publicly support movements for minority rights and inclusion. Investments in minority businesses can help raise the overall wellbeing of underserved communities. Supplier diversity programmes can support women-owned, minority-owned and Indigenous businesses to meet procurement standards, access financing and comply with export and import requirements.
Access to trade finance for micro-, small- and medium-sized enterprises (MSMEs) could result in major gains for those underrepresented groups and for the broader economy. The IFC estimates that 70% of women-owned formal MSMEs in developing countries are unserved (or underserved) by financial institutions, with an estimated funding gap of $285 billion.
New technologies and digitalization can also make trade more inclusive – whether by enabling MSMEs to connect and transact with international buyers, providing natural language processing for translation, or automating trade processes that might otherwise lend themselves to discriminatory practices.
Public-private partnership for economic inclusion
Active engagement by all stakeholders at all stages of the process – from research, consultation and policy development to implementation and capacity-building – will be essential in realising a truly inclusive approach to trade.
Businesses and civil society organizations have an opportunity to voice support for government action through the World Trade Organization on these issues in the runup to the 12th Ministerial Conference. Moreover, governments can work with the private sector and civil society organizations to create programs like trade finance guarantees targeting underserved populations.
What is the World Economic Forum’s Sustainable Development Impact summit?
It’s an annual meeting featuring top examples of public-private cooperation and Fourth Industrial Revolution technologies being used to develop the sustainable development agenda.
It runs alongside the United Nations General Assembly, which this year features a one-day climate summit. This is timely given rising public fears – and citizen action – over weather conditions, pollution, ocean health and dwindling wildlife. It also reflects the understanding of the growing business case for action.
The UN’s Strategic Development Goals and the Paris Agreement provide the architecture for resolving many of these challenges. But to achieve this, we need to change the patterns of production, operation and consumption.
The World Economic Forum’s work is key, with the summit offering the opportunity to debate, discuss and engage on these issues at a global policy level.
International trade has done yeoman’s work in lifting millions out of poverty, driving economic growth and encouraging economic integration that reduced incentives for armed conflict between nations. There are green shoots that make the current moment an ideal time for trade to address domestic socio-economic divides.
We believe that the World Trade Organization, and trade policy and practice more generally, can be reframed to reflect the notion of economic justice and that the time to make this shift is now.
Read the Global Future Council on Trade and Investment paper on “International Trade and Economic Justice” here.
Hadi Khatib on AMEInfo of 18 September 2021 came up with this deep statement on the anxiety list for MENA entrepreneurs that is long, as is the one curing it
The anxiety list for MENA entrepreneurs is long, as is the one curing it
A research report on the mental health challenges and wellbeing of entrepreneurs due to COVID-19 in the MENA region revealed anxiety has several facets in the minds of these leaders. But all of these insecurities have cures.
55% of startup founders said that raising investment has caused the most stress.
More than 95% of entrepreneurs view co-founders as family members and/or friends.
Research finds that entrepreneurs are happier than people in jobs.
EMPWR, a UAE-based digital media agency dedicated to mental health and an exclusive mental health partner for WAMDA and Microsoft for startups, published a research report on the mental health challenges and wellbeing of entrepreneurs due to COVID-19 in the MENA region.
The research indicated that startup founders undergo higher levels of stress than the rest of the region, with twice the likelihood of developing depression issues.
55% of startup founders said that raising investment has caused the most stress; the pandemic was the second most-cited reason cited by 33.7% of respondents. 44.2% spend at least 2 hours a week trying to de-stress.
Other insights, uncovered by the report, include:
A good relationship between co-founders can help startups navigate the pandemic-hit market. More than 95% of entrepreneurs view co-founders as family members and/or friends
Many entrepreneurs live well below their means to fund their ventures, leading to stress that is detrimental to their health
With only 2% of healthcare budgets in the MENA region currently spent on addressing mental health, the impact of the COVID-19 pandemic on young entrepreneurs and achievers could lead to an economic burden of $1 trillion, by 2030, according to the report.
EMPWR’s MENA partners shared special offers on their mental health services for the region’s entrepreneur community.
From Saudi Arabia:
Labayh is offering the technology ecosystem a 20% discount on their online mental health services for 2 months. Promo code: empwr, with the offer valid until October 29.
O7 Therapy are offering 50% off their online mental health services, for 50 Entrepreneurs in the MENA region. Promo code: Entrepreneur50, valid until December 1, 2021.
From the UAE:
My Wellbeing Lab is offering 20 one-on-one coaching sessions to entrepreneurs that wish to be coached and helped; alongside unlimited access for any entrepreneur to their “Discovery Lab”, a platform that gives entrepreneurs and leaders insights into their mental wellbeing as well as their teams. Promo code: MWL21.
Takalam is offering 10% off for 3 months. Promo code: Impact.
Mindtales is offering the MENA ecosystem 50% off their services for one month. Their App can be downloaded here.
H.A.D Consultants is offering 20 one on one coaching sessions to entrepreneurs. Promo code: HAD_SME01.
Nafas, a meditation app focused on reducing stress, anxiety, and help with insomnia, is offering access to its platform. Register as a user via this link to redeem benefits.
Entrepreneurs’ mixed emotions
Entrepreneurs must grapple with uncertainty and being personally responsible for any decision they make. They likely have the longest working hours of any occupational group and need to rapidly develop expertise across all areas of management while managing day-to-day business.
Work on the economics of entrepreneurship traditionally assumed that entrepreneurs bear all the stresses and uncertainties in the hope that over the long term they can expect high financial rewards for their effort. It’s false.
2. Highly stressful, but…
High workload and work intensity, as well as financial problems facing their business, are at the top of the entrepreneurs’ stress list.
But some stressors have an upside. While they require more effort in the here and now, they may lead to positive consequences such as business growth in the long term. Some entrepreneurs appear to interpret their long working hours as a challenge and therefore turn them into a positive signal.
3. Autonomy is both good and bad
The autonomy that comes with being an entrepreneur can be a double-edged sword. Entrepreneurs can make decisions about when and what they work on – and with whom they work. But recent research into how entrepreneurs experience their autonomy suggests that, at times, they struggle profoundly with it. The sheer number of decisions to make and the uncertainty about what is the best way forward can be overwhelming.
4. An addictive mix
The evidence review confirms that, by any stretch of imagination, entrepreneurs’ work is highly demanding and challenging. This, along with the positive aspects of being their own boss coupled with an often competitive personality, can lead entrepreneurs to be so engaged with their work that it can become obsessive.
So the most critical skill of entrepreneurs is perhaps how they are able to manage themselves and allow time for recovery.
Stress management tips for entrepreneurs
Identify what the actual source of your stress is. Is it tight deadlines, procurement issues, raising capital, managing investors’ expectations, building a talented team, or delay in landing the first sale for your new startup business?
Even if numbering more than a few, break them down because unmanageable tasks look simpler when broken down into smaller segments. Then, list down how you plan to successfully tackle each issue. Meanwhile, exercising multiple times a week has been rated as one of the best tactics for managing stress.
Another technique for handling stress is to take a break. Rest as much as you can before going back to continue with the tasks. It’s also a good idea to reach out to friends, family, and social networks because they are likely to understand what you’re going through and offer words of wisdom and courage.
Stay away from energy-sapping junk food. Eating healthy keeps you fueled for the next challenge. Finally, get enough sleep, and power naps. Sleep helps your body and mind recover.
Hadi Khatib is a business editor with more than 15 years of experience delivering news and copy of relevance to a wide range of audiences. If newsworthy and actionable, you will find this editor interested in hearing about your sector developments and writing about them. He can be reached at: firstname.lastname@example.org
To give architecture political clout we must engage with ordinary people
The architecture and built environment sector has a poor track record in communicating with the general public, something those in power are all too aware of, writes new chair of The London Society Leanne Tritton
My business is communication. I love working alongside built environment professionals, and in my day job I am fortunate to see at first hand how architects and developers are working hard to positively design and build better places.
But, sadly, few members of the general public see our sector in the same light. It is not surprising, given that the media generally focuses on the negative and the sensational. That’s just a fact of life. But we haven’t gone out of our way to help ourselves and present the other side of the story or co-ordinate campaigns that inform opinion.
For obvious reasons, central and local government is preoccupied by the feelings of the nation. It seems the built environment’s only meaningful connection with the population of this country is via a series of consultations that accompany proposed development. As these make their way through the planning process, such efforts often descend into almost hand-to-hand combat.
Put simply, we’ve not had strong enough links with either the general public or government to promote effectively what we do.
It also does our industry no credit that we have such a poor track record when it comes to engaging with the country’s political leadership and working to influence policies that will not only benefit our sector, but the greater good.
Politicians know that we have limited ‘clout’ and so have been able to dictate the pace and degree of change that takes place, and do so on their terms.
This needs to be put right, although it’s not to say there aren’t those who seek to engage with ordinary people about the buildings all around them. I have long admired the work undertaken by Open City, which, as well as running a series of events highlighting the architectural wonders of the capital, also organises the annual Open House festival. This event, which lasts for just a few days every year, gives people unparalleled access to some of London’s finest buildings.
It is also hugely encouraging to see Simon Allford, co-founding partner of AHMM, elected as president of the RIBA. Allford will not only be able to offer the institute effective leadership, he is the type of person who can walk into a room full of government ministers and have an immediate and positive impact.
Then there is The London Society (TLS). Established in 1912 by a group of Londoners concerned about the lack of planning in the capital, its theme 110 years on will focus on the connections among communities and those organisations that sit beyond those of built environment professionals and which have the potential to make the city stronger.
Having recently joined TLS as chair, I believe the organisation has a unique opportunity to present the built environment’s case outside the industry bubble.
Members of TLS come from all walks of life, not just the professions. All share a passion for the city and want to engage with the debates about its future, while also recognising – and indeed cherishing – its past. It is an organisation for all those who love London, forging links with underrepresented communities across the capital and, usefully, having the ear of MPs, sponsoring as it does the All-Party Parliamentary Group on London Planning and Built Environment.
The time for engagement is upon us and we need to fund those organisations that give us critical mass and help the public understand that we are on their side.
The burning of organic materials (such as fossil fuels, wood, and waste) for heating/cooling, electricity, mobility, cooking, disposal, and the production of materials and goods (such as cement, metals, plastics, and food) leads to emissions. This affects local air quality and the climate. In a recent blog, we showed that the Middle East and North Africa region (MENA) lags behind all other regions in decoupling air pollutant emissions from economic growth.
Particulate matter with a diameter of less than 2.5 micrometers (PM2.5) is the air pollutant associated with the largest health effects. MENA’s cities are the second-most air-polluted following South Asia; virtually all of its population is exposed to levels deemed unsafe. In 2019, exposure to excessive PM2.5 levels was associated with almost 300,000 deaths in MENA and it caused the average resident to be sick for more than 70 days in his or her lifetime. It also carries large economic costs for the region, totaling more than $140 billion in 2013, around 2 percent of the region’s GDP.
A good understanding of the emission sources leading to air pollution is necessary to planning for how to best reduce them. Figure 1 shows that waste burning, road vehicles, and industrial processes accounted for around two-thirds of PM2.5 concentrations. Electricity production is also a significant contributor, most of which is used by manufacturing and households.
5 PRIORITY BARRIERS AND OPPORTUNITIES FOR POLICY REFORMS TO KICK-START DECOUPLING
A forthcoming report titled “Blue Skies, Blue Seas” discusses these measures, alongside many others, in more detail.
1. Knowledge about air pollution and its sources is limited, with sparse ground monitoring stations. Detailed source apportionment studies have only been carried out for a few cities within the region, with results often not easily accessible for the public.
Extensive monitoring networks and regular studies on local sources of air and climate pollutants are foundational, as is making results easily accessible to the public (e.g., in form of a traffic light system as is done in Abu Dhabi). This will empower sensitive groups to take avoidance decisions, but also nurture the demand for abatement policies.
MENA’s heavy subsidization of fossil fuels, whether that is at the point of consumption or at the point of intermediary inputs in power generation and manufacturing, makes price reforms essential. Aside from incorporating negative externalities better, lifting subsidies also reduces pressure on fiscal budgets, with freed-up fiscal space being available to cushion the impact for low-income households. There have been encouraging steps by some countries such as Egypt, which reduced the fossil fuel subsidies gradually over the last couple of years, leading to significant increases in fuel prices, which in turn had positive effects on air quality.
To support a shift in the modal share toward cleaner mobility, it is imperative to invest in public transport systems, while making them cleaner and supporting nonmotorized options such as walking and biking. Cairo’s continued expansion of its metro system has been effective in reducing PM pollution and other MENA cities have also invested heavily in their public transport infrastructure, moving the needle on improving air quality. Furthermore, it is also important to raise environmental standards, both for fuel quality and car technology, together with regular mandatory inspections.
4. Lenient industrial emissions rules and their weak enforcement. The industrial sector is characterized by low energy efficiency standards, also due to the low, subsidized prices for energy mentioned above. MENA is currently the only region, where not a single country has introduced or is actively planning to introduce either a carbon tax or an emission trading scheme.
Mandating stricter emissions caps, or technology requirements, together with proper enforcement and monitoring is crucial. Incentivizing firms to adopt more resource-efficient, end-of-pipe cleaning, and fuel-switching technologies are additional crucial means to reduce air pollution stemming from the industrial sector. A trading system for emissions could either target CO2 emissions, or air pollutants, such as the PM cap-and-trade system recently introduced in Gujarat, India. Such a system should target both the manufacturing industry as well as the power sector.
5. Weak solid waste management (SWM) is a major issue in MENA. Although the collection of municipal waste has room for improvement in many countries, it is mainly the disposal stage of SWM where the leakage occurs. Too often waste ends up in open dumps or informal landfills, where it ignites. Furthermore, processing capabilities are often limited, and equipment outdated, at least for the lower- and middle-income countries of the region.
Hence, enhancing the efficiency of disposal sites is critical to reducing leakage and the risk of self-ignition. To start, replacing or upgrading open dumps and uncontrolled landfills with engineered or sanitary landfills is a viable option. Going forward, recycling capabilities should be improved and the circularity of resources enhanced. For agricultural waste, the establishment of markets for crop residues and comprehensive information campaigns in Egypt showed that such measures can supplement the introduction of stricter waste-burning bans.
Kick-starting decoupling and banking on green investments hold the promise for MENA not only to improve environmental quality and health locally, and to mitigate climate change globally, but also to reap higher economic returns (including jobs). Moreover, decoupling now will prepare MENA economies better for a future in which much of the world will have decarbonized its economies, including its trade networks.
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