UAE Professionals Taking on More Responsibilities and AI Use

UAE Professionals Taking on More Responsibilities and AI Use

A stunning view of the iconic Etihad Towers reaching toward the sky in Abu Dhabi. by Khalid via Pexels

.

UAE professionals taking on more responsibilities without more pay, study finds

.

Nearly half are working longer hours, while 73% now use AI to cope with growing workloads

.

Dhanusha Gokulan, Chief Reporter
Gulf News – Last updated: 

.

A new study by Robert Walters found that 79 per cent of UAE professionals say their job responsibilities have expanded over the past year, with many reporting longer working hours and increased use of AI to manage growing workloads. Picture used for illustrative purposes.

.A new study by Robert Walters found that 79 per cent of UAE professionals say their job responsibilities have expanded over the past year, with many reporting longer working hours and increased use of AI to manage growing workloads. Picture used for illustrative purposes.Virendra Saklani/Gulf News

 

.

Dubai: A new study has revealed that nearly eight in 10 professionals in the UAE say they are doing far more at work than they originally signed up for, with many taking on extra responsibilities without additional pay, promotions or formal recognition.

Global talent solutions firm Robert Walters found in its study titled “Shadow Workloads”: 79 per cent of UAE professionals said their roles had unofficially expanded over the past 12 months, creating what the company describes as “shadow workloads” — additional responsibilities that gradually build up without being formally acknowledged.

The findings suggest that many employees are coping by working longer hours. Almost half (49 per cent) said they are spending more time at work, while a quarter (25 per cent) said they delegate tasks wherever possible.

Despite the growing workload, only 17 per cent of professionals said they had spoken to their managers about the increase in responsibilities.

Andrew Powell, Chief Commercial Officer at Robert Walters, said many businesses are operating under financial pressure and are trying to achieve more with existing teams.

SPONSORED LINKS BY PROJECT AGORA

“Many organisations are navigating a tough operating environment right now, facing ongoing cost pressures and the need to deliver more with fewer resources,” he said.

He added that while it is natural for roles to evolve, problems arise when extra work is not formally recognised.

“When that shift happens without clear visibility or formal recognition, it can create ‘shadow workloads’ – where additional responsibilities build up informally over time.”

UAE workplaces adapting quickly

Oli Sanford-Scutt, Senior Director at Robert Walters Middle East, said professionals across the UAE are increasingly reporting that their roles have quietly expanded as businesses adapt to a rapidly changing environment.

“The UAE’s business environment moves fast, and organisations have had to adapt quickly, but that pace of change means additional responsibilities can accumulate before anyone has had a chance to address them,” he said.

He warned that if left unchecked, the added pressure could become normalised, increasing the risk of burnout and lower productivity.

AI helping workers — but also adding pressure

The report found that artificial intelligence is becoming a key tool for employees trying to keep up with growing workloads.

Nearly three-quarters (73 per cent) of UAE professionals said they now use AI tools to complete tasks they would not normally have been able to do.

The report also referred to a recent Harvard Business Review study, which found that AI adoption among employees at a US technology company expanded the scope of work, increased the pace of work and led to longer working hours, contributing to what it described as “workload creep”.

Powell said AI has clear productivity benefits but warned it must be introduced carefully.

“AI is already proving to be a powerful tool for boosting productivity and helping employees step into new areas more quickly.”

However, he added: “The challenge is ensuring it’s implemented in a way that genuinely reduces pressure rather than simply raising expectations.”

Sanford-Scutt said the UAE’s rapid adoption of AI gives businesses a competitive advantage, but it can also raise expectations of employees without formally changing their roles.

“When AI enables people to take on tasks beyond their usual remit, expectations can shift without anyone explicitly saying so.”

Burnout becoming more common

The research also found that many professionals are experiencing what it calls a “competence hangover” — a feeling of mental exhaustion, brain fog and emotional fatigue which comes after long periods of ‘high performance.’

More than two in five respondents (43 per cent) said they experience this regularly, while another 31 per cent said it happens from time to time.

Powell said taking on new responsibilities can benefit both employees and employers, but only if the extra effort is properly recognised and managed.

“If that effort isn’t recognised or managed effectively, it can lead to fatigue and diminishing returns, impacting everything from decision-making to overall productivity.”

He said organisations need to identify where workloads are increasing and respond by redistributing work, investing in better tools or bringing in temporary support where necessary.

“Ultimately, organisations that strike the right balance between efficiency and sustainable workloads will be better positioned to maintain long term performance.”

Dhanusha Gokulan
Dhanusha Gokulan, Chief Reporter
Dhanusha is a Chief Reporter at Gulf News in Dubai, with her finger firmly on the pulse of UAE, regional, and global aviation. She dives deep into how airlines and airports operate, expand, and embrace the latest tech.

.


 

.

From Humanitarian Aid to Investment-Led Development in Somalia

From Humanitarian Aid to Investment-Led Development in Somalia

A broad aerial view of a refugee camp with makeshift shelters and blue tarps in an urban area. by Abd Alrhman Al Darra via Pexels

.

Opinion: From Humanitarian Aid to Investment-Led Development: Somalia’s Path to Sustainable Growth

.

Dawan Africa, August 1, 2026
Opinion: From Humanitarian Aid to Investment-Led Development: Somalia’s Path to Sustainable Growth
By Said Abdirizak Ali – Senior Corporate Manager of NGOs & Climate Resilience Finance, International Bank of Somalia (IBS), Mogadishu, Somalia

“Sustainable development begins when humanitarian assistance creates pathways to investment, jobs, and resilient communities.”- Said Abdirizak Ali

.

For decades, humanitarian assistance has been a lifeline for Somalia, helping millions survive conflict, drought, floods, displacement, and food insecurity. While emergency aid remains indispensable during times of crisis, it cannot, on its own, generate lasting economic opportunities or reduce long-term dependence on external support.

Somalia now has a unique opportunity to transition from a development model centred primarily on relief to one driven by productive investment, financial inclusion, and private sector growth. This shift does not replace humanitarian assistance; rather, it complements it by helping communities become more resilient, self-reliant, and economically productive.

Investment-led development focuses on creating sustainable livelihoods instead of providing temporary relief. It enables farmers to increase agricultural productivity, supports entrepreneurs in expanding their businesses, creates employment for young people, empowers women-owned enterprises, and strengthens local markets.

More importantly, investment builds productive assets, raises incomes, and lays the foundation for long-term economic stability.

Several sectors offer significant investment opportunities across Somalia. Agriculture and livestock—the backbone of the national economy—can benefit from modern irrigation, mechanisation, veterinary services, and stronger value chains.

Fisheries, renewable energy, affordable housing, digital finance, and small and medium-sized enterprises (SMEs) also present considerable potential to generate employment, strengthen food security, increase exports, and stimulate inclusive growth.

International and local non-governmental organisations (NGOs) continue to play a critical role in Somalia’s development. Increasingly, many are expanding beyond emergency response by supporting enterprise development, providing technical assistance, strengthening community capacity, and preparing entrepreneurs to access commercial finance.

These efforts help reduce investment risks while ensuring that vulnerable communities are not left behind.

Financial institutions are equally central to this transformation. Banks can provide Islamic finance solutions, SME financing, climate finance, agricultural and livestock loans, trade finance, and digital banking services that enable businesses to grow.

 Beyond lending, they can promote financial literacy, encourage savings, and deliver advisory services that strengthen local enterprises and improve long-term business sustainability.

The greatest impact, however, will come from stronger partnerships among government institutions, development partners, NGOs, financial institutions, and private investors. Blended finance models—combining donor grants, technical assistance, and commercial financing—can mobilise greater investment while reducing risks for both lenders and entrepreneurs.

Matching grant programmes have already demonstrated how shared financing between donors, financial institutions, and business owners can strengthen local ownership and improve project sustainability.

Climate resilience must also remain at the heart of Somalia’s investment agenda. Investments in solar-powered irrigation, water harvesting, climate-smart agriculture, renewable energy, drought-resilient farming, and sustainable fisheries can help communities adapt to climate change while creating new economic opportunities and protecting livelihoods.

Women and young entrepreneurs deserve particular attention. Expanding access to finance, business development services, markets, and digital financial solutions can unlock their potential as drivers of innovation, job creation, and inclusive economic growth. Investing in their success is essential to Somalia’s long-term prosperity.

Ultimately, Somalia’s progress should not be measured by the volume of humanitarian assistance it receives, but by the number of businesses it nurtures, jobs it creates, investments it attracts, and resilient communities it builds.

Achieving this vision requires coordinated policies, innovative financing, and strong partnerships across both the public and private sectors.

The transition from humanitarian assistance to investment-led development is more than an economic strategy—it is a pathway toward a more resilient, inclusive, and prosperous Somalia.

 By investing in people, productive sectors, and sustainable financial systems, Somalia can transform recurring crises into lasting opportunities for growth, stability, and national development.

————

 Said Abdirizak Ali is Senior Corporate Manager of NGOs & Climate Resilience Finance, International Bank of Somalia (IBS), Mogadishu, Somalia

——-

Related articles

  • Lower Shabelle Launches Bank-Based Salary Payments for First Time in 35 Years
Lower Shabelle Launches Bank-Based Salary Payments for First Time in 35 Years
  • Djibouti Cuts Bottled Water Prices After Deal with Producers
Djibouti Cuts Bottled Water Prices After Deal with Producers

Interview: Sheikh Hamad bin Talal Al Thani on Future City Models

Interview: Sheikh Hamad bin Talal Al Thani on Future City Models

Explore the futuristic skyline of Doha, showcasing modern architectural designs and towering skyscrapers. by Rockwell Branding agency via Pexels

.

Interview: Sheikh Hamad bin Talal Al Thani, CEO, Qatari Diar, on emerging technologies reshaping urban development models

.

How do you define a smart city, including the role of its key pillars and infrastructure?

AL THANI: Smart cities are often associated with technology, but technology alone does not make a city smart. The core pillars include governance, connectivity, mobility, health and safety, sustainability, quality of life and economic development. What distinguishes a smart city is the integration of these elements to serve its people efficiently. Ultimately, a smart city is not defined by the deployment of technology, but by how effectively data and information are used to improve the urban experience overall. Digital infrastructure forms the backbone of smart city systems. This includes fibre networks, data platforms, sensors, mobility systems, utility networks and integrated communications infrastructure. When designed and embedded from the outset, these systems enable improved service delivery and stronger interoperability across sectors.

Which are the main challenges involved in implementing large-scale smart city programmes?

AL THANI: One key challenge is prioritisation, as cities must balance competing areas such as mobility, public services, sustainability, safety and real estate while integrating them into a coherent system. A second challenge is investment, given the significant upfront capital required for smart city infrastructure. While efficiencies and cost savings emerge over time, cities must manage the initial transition period. The most important challenge is translating technology into tangible user value. Residents and businesses are less concerned with the technology itself and more focused on whether services are simpler, faster, safer and more reliable.

In what ways does a smart city improve urban life while safeguarding privacy, security and trust?

AL THANI: The purpose of a smart city is to enhance the urban experience. The key measure is not the visibility of technology, but whether services function seamlessly for users. The most effective systems are those that are invisible to the end user. For example, an efficient airport journey may appear simple to the traveller, but is enabled by coordinated data systems and operational processes working in the background. The same applies to cities: success is reflected in smoother mobility, improved access to services, safer environments and greater convenience. Data governance is central to smart city success. While data enables better urban services, it must be protected through strong safeguards for privacy, security and ethical use. Interoperability is also key, allowing data to flow across systems under clear rules on access, sharing and use, ensuring consistency and accountability.

What role do data-driven systems and smart cities play in advancing sustainability and enabling innovation in emerging technologies?

AL THANI: Data enables cities to move from broad efficiency targets to precise, real-time optimisation. For example, in irrigation systems, the integration of weather data, sensors and water management platforms allows operators to adjust usage based on actual conditions. While these improvements may appear incremental, they accumulate into significant reductions in water and energy consumption as well as operating costs. Similar approaches can be applied across district cooling, lighting, waste management and transport systems. These efficiencies support environmental sustainability and long-term operational savings.

Smart cities can act as living laboratories, providing access to real-world data and testing environments that are often difficult to obtain elsewhere. They enable pilot projects in areas such as artificial intelligence, mobility systems, predictive maintenance and digital public services. This allows solutions to be tested and refined under real operating conditions. As a result, cities shift from being passive users of technology to active platforms that enable and accelerate innovation.

.


 

.

Urban‑Development Experiments in New Cities Today

Urban‑Development Experiments in New Cities Today

.

Building tomorrow’s cities from blank ground: urban‑development experiments in Xiong’an and Egypt’s New Capital

 

Published: Jul 26, 2026 

Global Times OPINION / VIEWPOINT

 

Illustration: Xia Qing/GT

Illustration: Xia Qing/GT

Scrolling through social‑media travel content this summer, I recently stumbled upon a “futuristic city” video.  The second I clicked on it, two brand-new cities popped up side by side.

One is Xiong’an New Area in North China, where self-driving cars glide through neighborhoods on the North China Plain, with smart traffic lights that seem to think for themselves.  The other is Egypt’s New Capital – a dazzling skyline of glass towers rising from the endless desert sands, resembling a sci‑fi vision brought to real‑life reality.

Neither location held inherent natural‑resource advantages. Xiong’an emerged from quiet, unremarkable farmland with no major rivers or coastline. Egypt’s New Capital rose from windswept sands of the North African desert. Over seven thousand kilometers apart, these two radically different places are proving the same powerful point: The urban blueprints for future‑oriented cities are increasingly being written from entirely blank land, rather than upgrading over‑burdened historic metropolitan centers.

The driving pressures behind both projects stem from identical long‑standing urban‑dilemmas troubling their respective capital hubs. Xiong’an New Area is designed to relieve functions that are non-essential to Beijing’s role as the national capital and advance the coordinated development of the Beijing-Tianjin-Hebei region. Egypt’s New Capital is created specifically to relieve Cairo’s crippling congestion and overcrowding and boost economic development.

To break age‑old urban pitfalls, China started from scratch to build a city on the vast, empty North China Plain, while Egypt began rising one from the dunes of the Sahara, as a core pillar of Egypt Vision 2030. Almost in perfect sync, the two countries launched parallel experiments in building the cities of tomorrow.

Just nine years ago, Xiong’an was nothing but endless farmland. Today, it has rapidly matured into a three‑tiered city framework comprising above‑ground living spaces, underground utility tunnels, and a cloud‑based digital smart‑brain system.

Above ground, livability is taken to the extreme. You’re never more than 300 meters from green space, and parks are often just a five-minute walk away. Low-rise buildings blend into lush woods and flowerbeds. More importantly, the city offers a comprehensive support system – affordable and stable housing, diverse jobs, branch campuses of top schools, and quality healthcare. Cozy cafes, restaurants, and shops are already bustling with students, workers, and residents. The city planners also built high-tech zones to nurture innovative companies that will grow alongside the city.

Have you ever seen a city with no manhole covers? Xiongan has made it happen. All municipal utility lines – water, electricity, gas, heating, and internet – are neatly housed together in underground utility tunnels, along with over 20 million square meters of parking and world-leading autonomous logistics tunnels. Goods move below, while the surface belongs to people, bikes, and buses – a true “people above, things below” approach.

At the digital level, the city’s powerful AI “brain” keeps a constant watch over traffic, utilities, and the environment. It spots trouble early, prevents issues before they arise, clears the way for ambulances, and acts like a tireless doctor performing round-the-clock check-ups on the entire city.

It’s like planting a thriving oasis in the desert, getting everything ready for comfortable living, then warmly welcoming people with dreams to come and make it truly alive.

This isn’t just Xiong’an’s story – Egypt’s New Capital tells a similar one. Lacking rivers, seaports, or mineral wealth, both cities used visionary planning, green design, and smart technology to show that even empty land can grow into a thriving modern city.

The videos on social media are breathtaking: buildings and Africa’s tallest skyscraper rising from the desert sands, glass towers dramatically clashing with golden dunes – a striking reminder that desert countries can fight the sand and build the future at the same time.

Like Xiong’an, Egypt’s New Capital is also embracing AI. A smart central system links power, water, and transport via IoT, while real-time AI manages traffic and energy. To tackle the desert’s extreme dryness, the city aggressively recycles water and uses smart irrigation to maximize every drop.

This common focus on intelligent, sustainable designs creates a strong resonance between the Xiong’an New Area and Egypt’s New Capital.

Egypt’s new governmental CBD is already taking shape, though residential areas and everyday amenities are still catching up – something that has raised concerns. But the cranes keep turning in the desert, and construction continues. Chinese vloggers have even made the trip to see it for themselves. This desert city’s story is only just beginning.

Xiong’an and Egypt’s New Capital both have broken free from centuries of traditional urban evolution. They prove that a country can start with ecology, infrastructure, and public services first – then attract people and industries. Bold vision and strong execution are all it takes to build a truly sustainable city.

Two small but touching moments from the videos stay with me: In Xiong’an, the city brain alerts staff when an elderly person’s water meter stops moving for a period of time, prompting a caring check-in. In the Egyptian desert, people stand at the foot of Africa’s tallest tower, gazing hopefully at unfinished neighborhoods and dreaming of the life yet to come. Two tiny scenes, bound by one universal aspiration: better cities for everyone.

Rising from blank land these two cities are writing their own unique stories. They offer no single perfect model, but together they’re opening an exciting new path for the future of human living.

The author is a chief reporter with the Global Times.  liaixin@globaltimes.com.cn

.


 

.
Inclusion is Sustainability: Addressing Environmental Issues

Inclusion is Sustainability: Addressing Environmental Issues

A vast landfill with urban skyline in Banten, Indonesia, highlighting environmental challenges. by Tom Fisk via Pexels

.

Inclusion is sustainability

.

We cannot neuter politics of access, justice and rights, and hope to fix environment or indeed development

.

Inclusion is sustainability

Illustration: Yogendra Anand/CSE

.

Published on Down To Earth

We stand at a cross-roads. Unsustainable growth is driving us towards climate catastrophe, while inequitable growth is fuelling increased poverty, increased marginalisation and increased anger. Our learning in India is that growth that is not affordable or, in other words, equitable, cannot be sustainable.

Consider air pollution. Delhi has become synonymous with toxic air. This is not for want of action. All coal plants have been shut; pet coke import (incidentally which the US exports because it is too toxic for local use) has been banned; and we are moving towards the cleanest fuels and vehicle technologies. But it is not good enough. Each winter, pollution returns with a vengeance. My colleagues estimate that air pollution in Delhi has fallen by 25 per cent over the past three years, as compared to the previous three; but levels still need to decline by 65 per cent to get what you can call, clean air. And this is when air pollution is a great equaliser. It does not differentiate between the rich and the poor; between the rural and urban populations. This is different from water pollution, where the rich can turn to bottled water. The middle-classes of the city may buy air purifiers, but they still breathe in the same airshed that contains toxins from the cars of the rich as well as the biomass-based stoves of the poor.

This is where the question of what we do next, becomes critical. We can continue to do what the rest of the world has done to combat pollution from each vehicle: improve the quality of fuel and even consider moving to electric vehicles. But these incremental actions would keep us spending and keep us behind the pollution crisis. The reason is simple: today, less than 20 per cent of my city drive in cars to work; roughly 25 per cent own cars. But these 25 per cent vehicle owners take 90 per cent of the road space. The question is, if the demand of just 20 per cent leads to huge congestion and pollution, where and how can the city find the road and air space for all?

This is where the environmentalism of the poor kicks in. Adding a few buses or trams or metros won’t work; we need to transform mobility so that it works both for the rich and the poor. This will mean combining affordability and convenience and safety.

Transformative action is also needed in case of energy. Today, many households in my world still use biomass to cook food. Women are exposed to toxic air pollutants. The problem is this pollution, which is killing poor people, is also contaminating the airshed of the rich and those owning SUVs. So, if we want clean air, we will first have to get the rich out of their polluting vehicles, but we will also have to ensure that the poor women get options to move out of dirty fuels. The opportunity is enormous. If we reinvent for transformative action, we can provide them viable, affordable options to leapfrog—from non-fossil dirty fuels, not to fossil, but to non-fossil clean fuels. This is where the world needs leadership so that finance for the energy transition is concessional and provides the opportunity to scale up the system for the poorest in the world.

The challenge of climate change reflects a similar tension. In 1990, my colleague Anil Agarwal and I argued in our publication Global Warming in an Unequal World that the world could not combat climate change without a fair and equitable agreement. Today, the same issue is on the table. If solutions cannot meet the needs of all—are equitable—they will not work.

Events in our world are spiraling out of control. Every year, we are told, is the hottest on record until the next year arrives and breaks that record. It is getting worse: from forest fires, to increasing frequency and intensity of storms, to blistering cold waves and scorching heat. The most inconvenient truth is that at current rates of emissions, the world will run out of the carbon budget—how much it can emit to keep temperature rise below 1.5°C—by 2030. Vast numbers of people still do not have access to basic energy; they need to grow and need energy for development. This is why we need cooperation so that future development can be low carbon for all.

It is clear that increasing numbers of disasters will make the poor, poorer. Their impoverishment and marginalisation will add to their desperation to seek alternative livelihoods. Their only choice will be to migrate—move to the city; move to another country. This will add to the already volatile situation, making our world insecure and violent. This is the cycle of destructive change that we must fight. Our globalised world is inter-connected and inter-dependent, we must recognise this. Sustainable development is not possible if it is not equitable. Growth has to be affordable and inclusive for it to be sustainable. But all this will not happen unless we articulate that the environmental challenge is not technocratic but political. We cannot neuter politics of access, justice and rights and hope to fix environment or indeed development.

.


 

.

Down To Earth subscription options